Documents Required for KYC Verification

KYC or ‘Know Your Customer’ is a mandatory verification procedure carried out by financial institutions with the goal of minimizing illegal activities. A list of documents are required for the KYC verification process, which almost takes just a few mins or hours to complete. These documents are listed below:
Proof of Identity
As Proof of Identity, the following documents may be accepted:
  1. Valid National ID card, or

  2. Valid Passport, or

  3. Valid Driving License (provisional driving license is not accepted)

All of the above types of identification must be provided in clear colored copy ensuring that all the below information can be seen:
  • Your full name

  • Photo

  • Date of Birth

  • Place of Birth / Nationality

  • ID Number / Unique Document Reference Number

  • Issuing Authority

  • Issue Date

  • Expiry Date

  • All 4 corners of the document must be shown

  • Both sides of the identification card must be provided, if applicable

In case a residence permit is required, please note that a clear colored copy of both sides of the document must be provided, which satisfies the above requirements.

Proof of Residence
As Proof of Residence, the following documents may be accepted:
  • Utility Bill / Government-issued Document

Bill, Local Authority Tax Bill, Property

1 Tax, Municipality Fees, or any other proof meeting the below requirements:
  • Clean colored copy

  • All 4 corners of the document must be shown

  • Issued no later than within the past 6 months

  • Your Full Name

  • Your Residential Address

  • Full Name of the issuing institution / authority

  • Logo of the relevant authority or clear stamp indicating the issuing authority

2 Bank Statement
  • Your Full Name

  • Your Residential Address

  • Issued no later than within the past 6 months

  • Logo of the Bank or clear stamp of the Bank

  • All 4 corners of the document must be shown

  • Clean colored copy

3 Reference Letter
  • Issued no later than within the past 6 months

  • Your Full Name

  • Your Residential Address

  • Printed on the letterhead of the relevant organization/authority and signature by an authorized officer

  • All 4 corners of the document must be showing

  • Clean colored copy

4 Affidavit
  • Issued no later than within the past 6 months

  • Your Full Name

  • Your Residential Address

  • Notarized by a public notary or a government authority

  • All 4 corners of the document must be showing

  • Clean colored copy

As Proof of Residence, the following is NOT ACCEPTED:
  • Mobile phone bills

  • Invoices

  • Employment agreements, Rental agreements or any other kind of private agreement

  • Confirmations from employers

Other Important Documents

For deposits made through credit/debit card:

1 Credit/Debit card (Front & Back)
  • Full name of cardholder

  • Date of expiry of the card

  • Showing ONLY the last 4 digits (these should match with the card number from which the account was funded) *

  • Signature on the designated space provided on the card

  • All 4 corners of the document must be shown

  • Clean colored copy

*Please make sure that the first 12 digits of the card are covered/not shown

2 Proof of cardholder document
  • Full name

  • Date

  • Bank’s name and logo

  • Showing the last 4 digits of the card

  • All 4 corners of the document must be shown

  • Clean colored copy

For deposits made through wire transfer:

1 Confirmation of deposit through wire transfer
  • Full name

  • Date

  • Company’s details for the actual transaction

  • The amount deposited

2 Bank Statement
  • Full name

  • Date

  • Name of the bank

  • IBAN number

  • BIC number

For deposits made through E-Wallets:

1 Confirmation of deposit through E-Wallet (Skrill, Neteller, etc.)
  1. Full name

  2. Date

  3. Amount

  4. Destination of the deposit

*A document should be always scanned flat
*Upload the full document, without cropping and in focus

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Frequently asked questions

Browse through these FAQs to find answers to commonly asked questions.

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You can trade 24 hours a day, starting at 00:00 Monday and closing at 24:00 Friday (server time). Please note that the server time is GMT + 2 (GMT + 3 applies during daylight saving/summertime).

The charts show the Bid price by default. You open a Buy position with the Ask price and close it with the Bid price. You have to add the spread on the Bid price to find the Ask price. Therefore, the difference in price is due to the spread.

0! We are not getting commissions from your trades and your money!

The lowest volume that can be used depends on the client’s type of account, but it starts from 0.01 lots/volumes.

Yes! You can close your account at any time you wish. Your active holds will be sell and convert to EURO and send to your bank account.
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